Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") form a binding agreement between you and Sparky Solar ("Sparky Solar," "we," "us," or "our") and govern your access to and use of our website (including sparkysolar.com and go.sparkysolar.com), our solar savings calculator, our consultation scheduling tools, and any related communications and services (collectively, the "Services"). By accessing or using the Services, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

2. Who Can Use the Services

You may use the Services only if you are at least 18 years old and legally able to enter into a binding contract. The calculator and consultation services are designed for homeowners of residential property located within our service area (Santa Barbara County and San Luis Obispo County, California, within PG&E territory). If you are not a homeowner, are not located in our service area, or do not meet basic technical eligibility (such as having a suitable roof), we may decline to provide a consultation or proposal.

3. What the Services Provide

The savings calculator

Our solar savings calculator produces a good-faith savings estimate for your home based on (a) the address you provide, (b) roof orientation, shading, and solar potential data retrieved from Google's Solar API, (c) the electric bill amount you provide (either entered manually or extracted from a utility bill you upload), (d) industry-average contract terms for our most common solar arrangement at the time of calculation, and (e) PG&E rate data with assumed annual escalation rates.

The consultation

If you book a free consultation, a Sparky Solar representative will discuss your home, walk through your calculator results, explain how solar would work for your property, and answer your questions. The consultation is informational and educational. Booking a consultation does not obligate you to purchase anything, and we do not obligate ourselves to offer you a solar system. Any actual solar purchase, lease, or power purchase agreement would be governed by a separate written contract, signed by both parties, that sets out the binding terms of your specific transaction.

4. Information You Provide

You agree to provide information that is accurate, complete, and current. You represent and warrant that (a) you have the right to provide any information you submit, including any information about the property at the address you provide, (b) any utility bill or document you upload is yours or you have authorization to share it, and (c) the contact information you provide is yours and you have permission to receive communications at it. You are responsible for keeping your information up to date.

5. Communications — Consent to Contact

By submitting our form or otherwise providing your contact information, you are agreeing to the communications you specifically consented to at the time of submission. The specific consent choices, channels, and opt-out methods are described in our Privacy Policy (Sections 4, 5, and 6). You can opt out of email, SMS, and AI-assisted calls at any time using the methods described there. Standard message and data rates may apply to SMS messages. Carriers are not liable for delayed or undelivered messages.

You are not required to consent to receive marketing communications, SMS, or AI-assisted calls in order to purchase any product or service from Sparky Solar.

5.5. SMS Program — Terms Specific to Text Messaging

By providing your mobile phone number and booking a consultation with Sparky Solar through our scheduling page, you agree to receive SMS text messages from Sparky Solar relating to your appointment. You must be at least 18 years old to opt in.

SMS program description

Sparky Solar uses SMS for appointment confirmations and reminders only. A typical booked consultation generates between 1 and 4 SMS messages: an initial confirmation when the appointment is scheduled, a 24-hour-prior reminder, and where applicable a same-day reminder. We do not send promotional, marketing, or recurring messages through this program. Communication outside of booked-appointment notifications happens by email or voice call only.

Message and data rates

Message and data rates may apply. Your wireless carrier's standard rates apply to all messages sent and received. Sparky Solar is not responsible for any charges from your wireless carrier in connection with these messages.

Carrier disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is provided on a best-effort basis and depends on factors outside of our control, including your wireless service, signal strength, and device.

How to opt out of SMS

You can opt out of SMS at any time by:

• Replying STOP to any SMS message you receive from Sparky Solar. You will receive one final confirmation message and will not receive further SMS from our program;
• Replying HELP to any SMS message for assistance and our contact information;
• Calling us at (805) 723-3349;
• Emailing [email protected] with the subject line "SMS OPT OUT" and the mobile number to remove.

How your mobile number and SMS consent are handled

We do not sell or share your mobile phone number or SMS opt-in with any third party for that party's own marketing purposes. The only parties that receive your mobile number are the service providers we use to deliver SMS on our behalf (such as our messaging platform), under contracts that restrict use of your information to delivering the service to us. Full details are in our Privacy Policy (Section 4).

6. Savings Estimates, Tax Credits, and Incentives

Any references on our website, calculator results, PDF reports, or in our communications to tax credits, rebates, incentive programs, utility-rate trends, system payback periods, home value impacts, or third-party financing terms are based on publicly available information at the time of publication and on industry-standard assumptions. Tax laws, utility tariffs, incentive programs, and rate structures change. As of January 1, 2026, the federal residential clean-energy tax credit (Internal Revenue Code Section 25D) is no longer available to homeowners for new residential solar installations. Some portion of remaining commercial tax-credit value may pass through to customer pricing under certain third-party-owned structures through 2027; this passthrough is built into the contract pricing offered, not paid to you directly.

We do not provide tax, legal, or financial advice. The tax, financial, and legal implications of any solar transaction depend on your personal circumstances. You should consult a qualified tax advisor, attorney, or financial advisor before relying on any tax, financial, or legal statements related to a solar purchase.

7. Intellectual Property

The Services, including the design, text, graphics, logos, calculator code, PDF report templates, and other content (excluding content you provide), are owned by Sparky Solar or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use. You may not copy, modify, distribute, sell, or create derivative works of any part of the Services without our prior written consent. The Sparky Solar name and logo are our trademarks; you may not use them without permission.

8. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law;
• Submit false, misleading, or fraudulent information, including any other person's contact information without their permission;
• Attempt to access, scrape, or interfere with the Services or any related infrastructure in a way not authorized by us;
• Reverse engineer, decompile, or attempt to extract source code from any part of the Services;
• Introduce malware, viruses, or any code designed to interfere with the operation of the Services;
• Use the Services to harass, abuse, or harm another person, or to send unsolicited communications.

9. Third-Party Services and Links

The Services rely on, integrate with, or display content from third-party services (for example, the Google Solar API, scheduling tools, and analytics providers). The Services may also link to third-party websites. We do not control these third parties, and we are not responsible for their content, accuracy, terms, or privacy practices. Your use of any third-party service is governed by that party's terms and policies.

10. Disclaimers

THE SERVICES, INCLUDING THE CALCULATOR AND ALL ESTIMATES, RESULTS, REPORTS, AND CONTENT, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the maximum extent permitted by applicable law, Sparky Solar disclaims all warranties, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, availability, and uninterrupted access. We do not warrant that the calculator results, savings estimates, system size, or any other output of the Services will be accurate, complete, or achievable in your specific circumstances. We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SPARKY SOLAR OR ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES, ANY CALCULATOR ESTIMATE, ANY CONSULTATION, OR ANY OTHER ASPECT OF YOUR INTERACTION WITH US. Our total aggregate liability arising out of or relating to these Terms or the Services will not exceed one hundred U.S. dollars ($100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Sparky Solar and its owners, officers, employees, and agents from and against any claims, damages, liabilities, losses, and reasonable expenses (including reasonable attorneys' fees) arising out of or related to (a) your breach of these Terms, (b) your misuse of the Services, (c) any false or misleading information you submit, or (d) your violation of any law or the rights of any third party.

13. Termination

We may suspend or terminate your access to all or part of the Services at any time, with or without notice, for any reason, including for any violation of these Terms. You may stop using the Services at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

14. Governing Law and Venue

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to Section 15, you agree that the exclusive venue for any dispute that is not subject to arbitration will be the state and federal courts located in Santa Barbara County, California, and you consent to the personal jurisdiction of those courts.

15. Dispute Resolution

Before filing any formal claim, you agree to first contact us at [email protected] and attempt in good faith to resolve the dispute informally within 30 days. If we are unable to resolve the dispute informally, either party may pursue available legal remedies, subject to the governing law and venue provisions in Section 14. Nothing in this Section limits either party's right to seek injunctive or equitable relief to protect intellectual property or confidential information.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes, we will provide additional notice — for example, by posting a prominent notice on our website. Your continued use of the Services after the changes become effective constitutes your acceptance of the updated Terms.

17. Miscellaneous

These Terms (together with the Privacy Policy and any other policies or agreements referenced) are the entire agreement between you and Sparky Solar regarding the Services. If any provision is held to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms freely.

18. How to Contact Us

For any questions about these Terms or the Services, contact us at: